Terms & Conditions

The Neemyukt website (“Platform”) is owned and operated by Rare Earth Lifestyle Private Limited (“Neemyukt”, “we”, “us”, “our”). By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, Shipping Policy, and Refund & Returns Policy (collectively “Policies”). In the event of a conflict between these Terms and any other Policy, these Terms shall prevail.

1. Age Requirement

You must be at least 18 years of age to access this Platform, create an account, or purchase products from Neemyukt. We reserve the right to cancel any order or terminate any account if we have reason to believe the user is under 21.

2. Account Registration

When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate, current, and complete information during registration. Neemyukt shall not be liable for any loss arising from unauthorised access to your account.

3. Products & Pricing

All products listed on the Platform are subject to availability. We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice. Prices displayed are inclusive of applicable taxes unless stated otherwise.

4. Orders & Payment

By placing an order, you make an offer to purchase the product(s) at the listed price. We reserve the right to accept or decline any order at our sole discretion. Payment can be made via Cash on Delivery (COD) or, where available, securely online via credit/debit cards, UPI, net banking, or digital wallets. For COD orders, the full order amount is payable in cash to the delivery partner at the time of delivery.

5. Shipping & Delivery

All orders are shipped in secure, plain, unbranded packaging. Shipping timelines are estimates and may vary based on your location and external factors. For details, please refer to our Shipping Policy.

6. Returns & Refunds

Due to the personal care nature of our products, we have strict guidelines for returns and refunds. Opened or used products cannot be returned. For complete details, please refer to our Refund & Returns Policy.

7. Product Safety & Usage

All Neemyukt products undergo rigorous quality testing. However, every individual is different — if you have sensitive skin or experience any adverse reaction, please discontinue use immediately and consult a medical professional.

8. Intellectual Property

All content on this Platform — including text, graphics, logos, images, product designs, and trademarks — is the property of Neemyukt and is protected by applicable intellectual property laws.

9. Prohibited Use

You agree not to use the Platform for any unlawful purpose, attempt unauthorised access to our systems, interfere with Platform functionality, submit false information, resell our products without authorisation, or use automated tools to scrape data from the Platform.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the content, terms, or privacy practices of any third-party websites.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Neemyukt shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or products. Our total liability shall not exceed the amount you paid for the specific order in question.

12. Indemnification

You agree to indemnify and hold harmless Neemyukt and its officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Platform or violation of these Terms.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction in India.

14. Contact

If you have questions about these Terms, please contact us at: [email protected]