Privacy Policy

Introduction

The website www.neemyukt.com (“Platform”) is owned and operated by Rare Earth Lifestyle Private Limited, under the brand name Neemyukt (“we”, “us”, “our”). We value the trust you place in us and insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy (“Policy”) describes the types of personal information we collect, the purposes for collecting it, how we use and protect it, and the choices available to you.

By accessing or using the Platform, you agree to the collection and use of your information as described in this Policy. If you do not consent to any of the terms listed here, please do not use the Platform. We may revise this Policy from time to time — your continued use of the Platform after any update constitutes acceptance of the revised Policy.

Information We Collect

Information you provide: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, delivery address, date of birth, password, and payment information including credit/debit card or UPI details.

Order & transaction data: When you purchase Products from our Platform, we collect and retain billing details, shipping address, order history, and payment records.

Automatically collected data: When you visit our Platform, we may automatically collect information about your device, browser type, IP address, operating system, pages viewed, referring URLs, time spent on pages, and other usage data through cookies and similar technologies.

Communication data: We collect and retain any emails, chat messages, or feedback you send to us, as well as data submitted through surveys, contests, or referral programs.

How We Use Your Information

We use the information we collect to: process and fulfill your orders and deliver products to you; create and manage your account; communicate with you regarding orders, shipments, and customer service inquiries; improve our Platform, products, and services; send promotional communications, offers, and updates (with your consent — you may opt out at any time); prevent fraud, detect security threats, and ensure Platform integrity; and comply with applicable legal obligations.

Complete Discretion

We understand the personal nature of our products and take your privacy extremely seriously. Here's how we protect your discretion:

Bank & card statements:All transactions will appear as “Rare Earth Lifestyle Pvt Ltd” on your bank statements, emails, and payment records — never as “Neemyukt” or any product-related name.

Shipping & packaging: All orders are shipped in completely plain, unbranded packaging. The packing slip uses generic product descriptions — never the actual product names or brand name.

Purchase history: We will never share, sell, or disclose your purchase history or product preferences to any third party, employer, family member, or anyone else. Period.

Sharing of Information

We do not sell your personal information. We may share your data only with: payment processors and payment gateways to complete transactions securely; logistics and shipping partners strictly for order delivery; analytics services to help us understand and improve Platform usage; and law enforcement or government authorities when required by applicable law.

All third parties with whom we share data are bound by confidentiality obligations and may only use your information for the specific purposes stated above.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse Platform traffic, and serve relevant content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Platform.

Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing (we do not store your full card details), role-based access controls, and regular security audits to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete data; request deletion of your personal data (subject to legal and transactional requirements); opt out of marketing communications at any time; and withdraw consent for data processing where consent was the basis for processing.

To exercise any of these rights, please email us at support@neemyukt.com.

Age Restriction

This Platform is intended for use by adults aged 18 years and above only. We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected data from a minor, we will promptly delete such information.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be reflected by updating the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have any concerns regarding your personal information, please contact us at: support@neemyukt.com